Shipping Policy

Effective Date: 08-July-2025

Last Updated: 08-July-2025

Oruplace provides a digital lead tracking and summarization platform ("Service") delivered entirely online. As such, no physical shipping of goods or products is required or performed.

1. Digital Delivery Only

Our Service is accessed through a secure web-based dashboard. Once you create an account and complete any required setup steps, your access to the platform is provided immediately (or within a few minutes) via:

  • Email confirmation and onboarding instructions
  • Direct login access through our website or plugin

2. Delivery Timeframe

  • Free Plans: Activated instantly upon account creation.
  • Paid Plans: Access is typically activated within minutes after successful payment.
  • In rare cases, setup may take up to 24 hours, depending on system load or custom onboarding needs.

3. No Physical Goods

We do not ship physical products. Therefore, no tracking numbers, shipping carriers, or delivery logistics apply.

4. Access Issues

If you do not receive login credentials or face access issues within 30 minutes of signing up, please contact us at:

Our team will assist you promptly during business hours.

5. Refunds & Billing

For details on billing, plan upgrades, and refunds, please refer to our Refund Policy or Terms of Service.

6. Contact Us

If you have questions regarding the delivery of digital access to our software, contact:

Satz Venture Nurturers Private Limited
No.1, 3rd Street, Nandanam Extension, Nandanam,
Chennai, Tamil Nadu, India
📧 Email: info@oruplace.com